Frequently asked questions

Heating only systems should be checked annually while heating & cooling systems should be checked bi-annually, once in Spring and again in the fall.

Yes. Air conditioning and heating units are designed to operate as a complete, matched system. The efficiency rating is based on the entire system. Replacing the entire system ensures the system will be reliable and efficient.

Many factors come into play before making a recommendation. Factors like … size of the house, climate, the number and type of windows installed, insulation, and even the number of people living in the house. A Manual J load calculation has to be done with this info.

A split system uses indoor and outdoor components to provide a complete home comfort system. A package unit or self-contained unit requires no external coils, air handlers, or heating units.

It is recommended that your filter be replaced every 30 days to maintain your system's performance and efficiency.

The U.S. government requires an efficiency rating of all air conditioning and heating equipment. The rating reflects the percentage of energy used efficiently, with a high rating indicating high-efficiency. The next two topics address this issue in greater detail.

There are special names for the efficiency ratings of various types of equipment. Air conditioning equipment is rated by the Seasonal Energy Efficiency Rating, or SEER. The higher the SEER rating, the more efficient the unit.

There are special names for the efficiency ratings of varying types of equipment. Heat pump equipment in the heating mode is rated by the Heating Seasonal Performance Factor, or HSPF. The higher the HSPF rating, the more efficient the unit.

There are special names for the efficiency ratings of various types of equipment. Gas furnaces are rated according to their Annual Fuel Utilization Efficiency, or AFUE. The higher the AFUE rating, the more efficient the unit.

No. Heat pumps operate year-round and should never be covered. Similarly, air conditioners that operate seasonally are built to withstand an outdoor environment and should not be covered.

Preferably auto. That way, the fan operates only when the temperature requires it. This is the most used and the most efficient setting. However, there are advantages to using the “on” setting. Air is constantly filtered through the unit’s air filter, and the constantly circulating air results in an even temperature throughout the house.

Yes. However, we recommend that plants be no closer than 18 inches to the unit. This allows for plenty of room for air circulation in and out of the unit. Without this room for air circulation, the unit could overheat, resulting in a premature need for service.